Troubleshooting
mastRcam - TruVu Monitor Color Calibration
The following steps detail how to perform a basic color calibrations on TruVu monitors. It’s important to note that every customer site will not be exactly the same and definitely not with the same lighting, so the following steps are more of a basic ...
mastRcam - Install/Replace Stabilizer Switch on Dashboard
Parts List: 1 Crimping/Stripping/Cutting Tool and 4x “Female” 12 AWG Quick Disconnect Connectors 1) Start by removing the rubber boot nut on the stabilizer switch that needs replacing. Rotate the nut counter clockwise to spin it off. Then ...
Invalid SDI Video or No Video Source (HD-100)
Typically if video is lost on the mastRcam camera system there are 2 types of errors you'll see on the monitor or UMR-20: NO VIDEO SOURCE AVAILABLE This error is typically a problem with the camera's signal and not the HD-100. You'll notice on the ...
mastRcam - Mast raises slowly and/or doesn't go up all the way
This is most likely an issue with water in the mast or freezing temperatures 1) If it had recently rained and if water is seen coming out of the weep holes when raising the mast, then draining the water out should fix the problem. To do this, raise ...
mastRcam - Battery/Inverter/Charging Issues
battery/inverter/charging issues (battery cables, water, loose screw, fuse, power cord, GFI, 120v breaker) If you are having issues with batteries not holding a charge, Inverter E01 or E05 errors, or batteries not charging....there are several things ...
(OLD) mastRcam - Issues with freezing video on HD-100
This is an issue where the power conditioner is causing voltage fluctuation issues that the HD-100 cannot handle and causes the video to freeze. A quick fix is to barrel around the HD-100, but a more permanent solution is:
mastRcam - Stabilizer leg won't come down
If the legs are raised up too high, sometimes it can be jammed. If attempting to lower the leg results in a tik-tik noise, then try to physically push down on the leg itself (Apply downward pressure) while trying to lower the leg with the switch on ...
mastRcam - Gray bars appearing in video (HD-100)
This is a normal function with the stabilizer (HD-100) trying to stabilize the video while the camera is moving. However, if you want to turn the stabilizer OFF, then here are instructions on turning it off (depending on what version controller you ...
mastRcam - Steps to factory default Kisea inverter.
Turn off inverter (If not already off) Turn on inverter When inverter is showing voltage press and hold the “power” and “select” button at the same time until “CU” is shown on the display. With “CU” on the display press the power button several times ...
mastRcam - Compressor Wont Turn On
1. Make sure the main power knob is ON as well as the inverter. The purple inverter controller, if it's on, should show a voltage reading. 2. Make sure the compressor switch on the dashboard is in the UP position 3. Make sure the mast control switch ...