1) First power cycle both the camera and controller 2) If that doesn't fix the issue, press button 36 CTRL TYPE and make sure CAM 1 is set to "Serial" 3) Also make sure that the 422 cable connecting into the controller is in Port 1 (But not the LAN ...
For endzone cameras that may need to shoot video through the net, the camera's auto focus feature may focus on the netting instead of the players. To fix this, you have to turn off "Focus ADJ With PTZ":