mastRcam SC - Gray bars appearing in video (HD-100)

mastRcam SC - Gray bars appearing in video (HD-100)

This is a normal function with the stabilizer (HD-100) trying to stabilize the video while the camera is moving.

However, if you want to turn the stabilizer OFF, then here are instructions on turning it off (depending on what version controller you have):

If your controller looks like this:


  1. Make sure that Zoom is all the way to the left, Rotation is all the way to the right, and the Stabilization lever is Down (Off).
  2. If that doesn't solve the problem, try bypassing the HD-100 using a BNC barrel to connect the In and Out cable together.
If your controller looks like this:

  1. Simply make sure the stabilizer switch is in its middle position which is the OFF position.
  2. If that doesn't solve the problem, try bypassing the HD-100 using a BNC barrel to connect the In and Out cable together.

    • Related Articles

    • mastRcam - Gray bars appearing in video (HD-100)

      This is a normal function with the stabilizer (HD-100) trying to stabilize the video while the camera is moving. However, if you want to turn the stabilizer OFF, then here are instructions on turning it off (depending on what version controller you ...
    • Invalid SDI Video or No Video Source (HD-100)

      Typically if video is lost on the mastRcam camera system there are 2 types of errors you'll see on the monitor or UMR-20: NO VIDEO SOURCE AVAILABLE This error is typically a problem with the camera's signal and not the HD-100. You'll notice on the ...
    • Invalid SDI Video or No Video Source (HD-100)

      Typically if video is lost on the mastRcam camera system there are 2 types of errors you'll see on the monitor or UMR-20: NO VIDEO SOURCE AVAILABLE This error is typically a problem with the camera's signal and not the HD-100. You'll notice on the ...
    • mastRcam SC (During Practice) - Using the HD-100 Tilt Controller

      On the Dashboard, you can use the HD-100 Image Processor Tilt Controller if you need to add image stabilization during windy days or rotate the image if you are unable to achieve perfect level with the mastRcam SC. The images below show what the Tilt ...
    • (OLD) mastRcam - Issues with freezing video on HD-100

      This is an issue where the power conditioner is causing voltage fluctuation issues that the HD-100 cannot handle and causes the video to freeze. A quick fix is to barrel around the HD-100, but a more permanent solution is: