Lyvve Coach - Multiple LED Panels Completely Black or Not Showing Video

Lyvve Coach - Multiple LED Panels Completely Black or Not Showing Video

If an entire row of LED panels (Or a large portion of panels) is completely black or not showing video, but the rest of the LED board is fine, this is most likely a data cable issue. Ethernet cables connect each LED cabinet to each other in a daisy chain, so if one cable is loose, damaged, or disconnected, all LED cabinets from that point on will all go black. To fix this:

  1. First, check the Power/Connection button on the rear side of the LED cabinets to make sure it is blinking red once a second and in sync with all the other LED cabinets. Some panels may have red and green lights.
  2. If the cabinets that are not showing video also do not have a blinking red LED on the Power/Connection button, then check the power cables to make sure they are not loose, damaged, or disconnected.
  3. Reseat the ethernet cable that is connected to the two cabinets where one cabinet shows video and the next one is black. See example picture below:

If you are still experiencing issues, please call 8K Support.